Route by Problem, Not by Model

A team rarely needs ‘an LLM’ in the abstract. It needs better document retrieval, a safer local deployment, a reviewable automation loop, or a workflow audit that identifies the smallest useful change.

Use tags and routing rules to connect the insight to the operational problem. Keep the model choice downstream, where it can be evaluated against privacy, latency, cost, and maintenance constraints.

This produces a more durable offer because the customer’s problem can remain stable even as providers and model names change.